The secondhand store has come under fire after a picture was released of a store employee handing out free towels to patrons at a second-floor window.
The picture of a secondhand shop in Urbana was shared widely on social media.
It showed a woman handing out towels to a patron at the second floor window.
“We want to apologize to our patrons who were offended by this photo,” the store’s owner, Angela Mazzotti, said in a statement to the media.
“We have since taken down this photo and taken steps to rectify the situation.”
“The store’s general manager and I have been in contact with the employee and she has since taken steps, including removing the towel.
We are confident that this is the only incident of this nature in our history.”
The owner of the secondhand stores that received the towel has also apologized.
“Our store is a second hand store, so there is always the possibility that something like this will happen, but this was not an intentional act,” the second hand shop’s owner told ABC News.
“This is a very serious situation that we are very, very sorry about and that we have made a mistake in not taking action.”
The store was founded by Mazzotti and her husband in 2013.
It’s been on the market since 2015, but the Mazzotsi family decided to sell it in 2017.
The store has been closed for the last six months.